Returns & Exchanges
At Rubber Ducky Isopods, we want you to be completely satisfied with your crustacean-inspired fashion. If your order doesn't fit perfectly or meet your expectations, we offer a 30-day window for returns and exchanges on all unworn apparel.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the garments are free from wear, scents, or pet hair.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Quality Check and Refund
Once our warehouse receives and inspects your items, we will process your refund or ship your new exchange size within 5-7 business days.